FAQs

We use gender-neutral sizing for crews, tees, and onesies. Size charts are available on most products, but if you need a hand choosing your size, contact us at tropicalteacups@gmail.com.

Anywhere in Canada and USA for a flat rate of $15, baby!

We typically anticipate a 2-3 week turnaround. However, if you need an order rushed, contact us and we will work some magic for you.

For crewnecks, we keep white, black, sport grey, ash grey, sand, indigo blue and light pink in stock but if you’re looking for something specific, we will work it out! Hey, btw, we can do hoodies & tanks too! For any special orders, contact us at tropicalteacups@gmail.com.

Oh yes, hunny. If you are ordering anything from The Pet Collection, you will receive your illustration prior to production. The best part is, you receive one complimentary adjustment on each illustration to make sure your fur baby is spot on. If you are ordering a custom piece from The Wedding Bell Collection, we will work with you to make your vision come to life so that you know exactly what you are getting prior to production.

No iphone apps here! Our in-house artist handdraws each illustration because it’s all in the details for us. 😍 Want to purchase your illustration sans watermark? Send us an email!

Anything for you! Contact us or write a note at checkout and we will get back to you with all the options that we have for you.

Nope, we market items during specific months to spread awareness but our charity contributions last all year long.